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  • Spherion Providence Honored with Reputation’s 800 Award for High Customer Satisfaction

    Spherion Sets the Gold Standard For What it Means to Be Customer-Centric
    PROVIDENCE, R.I. – Spherion Staffing and Recruiting (Spherion) in Providence announced today that Reputation, a global leader in reputation experience management, has recognized its location with the 800 Award.
    One of the highest achievements in reputation management that a business can earn, Reputation’s 800 Award highlights businesses that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed. Locations that win the 800 Award consistently collect, understand and apply any and all feedback to make data-driven decisions and ensure that the customer will have the best possible experience. The Providence location was one of 81 Spherion offices recognized with the 2023 800 Award.
    “One of Spherion's core values is 'We are engaged,' meaning our franchisees and their teams have a true interest in our employees' and clients' success,” said Rebecca Rogers Tijerino, Group President of Spherion. “The 81 locations recognized with Reputation's 800 Award have proven they know how to build genuine relationships, and to do the work of meeting customer needs. Spherion supports every location as they strive to achieve results that benefit everyone."
    To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.
    “We congratulate Spherion on its dedication to prioritizing customer satisfaction over the past year, as evidenced by the 800 Award honors given,” says Dave Mingle, Global Head of CX at Reputation. “Strong customer experiences are at the core of consistent business growth, and we are thrilled to see that Spherion is committed to listening to and taking action on customer feedback to make meaningful improvements."
    The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.
    For more information about Spherion Providence, please visit: https://www.spherion.com/our-offices/providence_3320/
    For more information about the award, please visit reputation.com/800-award.
    About Spherion Staffing & Recruiting
    With more than 75 years of staffing and recruiting experience, Spherion stands out as a leader in the industry, leveraging the power of local to support its vast network of independent franchisees. True to its tagline, Let’s Get to Work, Spherion provides temporary, temp-to-hire, direct hire, and managed hiring services to more than 4,000 businesses nationwide across its 200+ locations. With a 4.8/5 star Google review score and recognition as a Top 100 Staffing Company to Work for by World Staffing Awards, a Top Franchise by Franchise Business Review, and ranking in the top 15% on Entrepreneur magazine’s Franchise 500 list, Spherion has a proven ability to cater to the ever-changing demands of America’s workforce. Backed by the global leader in human resources, Spherion provides superior staffing and recruiting solutions through its General Staffing franchise model and Professional IT model.
    About Reputation
    Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, Reputation turns consumer feedback into fuel to grow businesses around the world. Visit reputation.com to learn more.

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