• Title

  • Managed Services Engineer

    Posted: 08/14/2022

    NetCenergy is a Rhode-island based managed services provider specializing in high-touch, quality, Information Technology support. We are seeking a proactive, creative, knowledgeable managed services engineer to join our client services team.  Our team works physically from our office in Cranston, RI
     
    Essential duties and responsibilities 

    • Performs routine and preventative maintenance for our client’s infrastructure systems
      Conducts quick response for any unplanned outages or user support requests
    • Following established support procedures, Interacts with, and updates our ticketing and knowledge base support systems
    • Assists client managers with regular on-site business reviews
    • Works with our team to prepare recommendations to our clients that align with their business goals while maintaining a secure and productive computing environment
    • Handles troubleshooting tasks both remotely and at the client’s site
     
    Requirements
    • Associates degree in network infrastructure or 4 years’ experience in the field
    • Microsoft Office 365 experience
    • Valid drivers license and proof of current insurance
     
    Compensation
    NetCenergy offers a full benefits package including Medical, Dental, Life, 401K and Paid Time Off. Salary is commensurate with experience and education.
     
    For consideration, send resume to apply@netcenergy.com
     

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