Director of Leased Housing & Rental Services
RIHousing – Director of Leased Housing & Rental Services
Salary Range - $110,668.43 - $166,002.63
RIHousing is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What it's all about:
The Director of Leased Housing & Rental Services is an important leadership position at RIHousing, representing RIHousing in key community activities and industry organizations with a high degree of positive visibility. The primary objective of this position is to promote and further housing opportunities for a broad range of household incomes and needs. This position is accountable for the effective management of all operating functions of the Division of Leased Housing and Rental Services. This is achieved through appropriate oversight, direction, and control to assure the proper administration of federal, state, and agency programs for tenants of housing financed or over-sighted by RIHousing. The position also works closely with other senior managers on formulating policies, financial and strategic planning, and legislative issues.
What you'll do on a daily basis:
- Ensure the efficient and effective operation of all functions and programs within the Leased Housing Division, including, but not limited to, Section 8 Project-Based Contract Administration, Housing Choice Voucher Program, State Rental Assistance, Continuum of Care, HUD Section 811 Project Rental Assistance, and Asset Management.
- Provide direction, supervision, and training of staff to achieve the highest performance for program administration while best serving the needs of our customers.
- Serve as the primary liaison with HUD representatives, other federal/state agencies, for-profit, and non-profit sponsor/owners, property managers, and service providers for compliance, technical assistance, training, and information regarding RIHousing's programs.
- Represent RIHousing in key community activities and industry organizations to promote the goals of RIHousing and to ensure strong and productive partnerships across the entire Rhode Island community.
- Develop and implement operational policies, procedures, and guidelines for ensuring compliance with all state and federal laws and regulations with special attention given to those governing the programs for which the Leased Housing Division is directly responsible and for which RIHousing has financial risk and exposure.
- Create, administer, and coordinate programs serving homeless, low-income, and at-risk individuals and families, including housing assistance, with the goal to eliminate homelessness in Rhode Island and ensure that safe and decent affordable housing, is available.
- Identify program opportunities, including recommending improvements and/or enhancements to existing programs.
- Supervise, train, and empower division staff to ensure that policy and program decisions are made prudently based on federal, state, and RIHousing's program policies and priorities.
- Oversee the management of employees' workflow; establish and maintain performance standards.
- Develop and review Board presentations
- Develop and implement appropriate training programs for internal and external use
- Assist in resolving complex operational and human resource issues
- Ensure that the Deputy Director and Executive Director are kept informed of all major issues and developments within the Division.
- Perform special projects or research as assigned by the Executive Director.
- Provide excellent interpersonal skills with the ability to mentor staff, manage and lead high-performance teams and working groups.
- Assist the Executive Director in achieving strategic objectives for the Division and RIHousing.
What you'll bring to the team:
The Division administers highly regulated programs with complex functions. The incumbent will have considerable discretion and latitude to direct and control the affairs of the division. Accordingly, the position requires the exercise of ingenuity, creativity, sound judgment, and problem-solving skills. The incumbent is responsible for properly administrating programs involving more than $100 million in funds.
The Director develops and maintains working relationships with federal, state, and local government officials, owners and developers, non-profit groups, and other interested third parties regarding affordable housing policies and program issues. The Director will work with these groups to identify, analyze, and recommend solutions to the state's affordable housing needs, particularly low-income, homeless, or at-risk households. The incumbent is a leading advocate in the State for sound and equitable housing policies as they affect the state as a whole and people's lives. The incumbent will use internal and external partnerships to develop new opportunities to create housing policies and programs.
The Director is expected to stay current on local, regional, and national housing trends. Incumbent ensures programmatic excellence by conducting ongoing program evaluations to provide consistent and high-quality service to our partners and customers. The position collaborates with staff and senior managers in evaluating and developing sustainable programs and services to meet the needs of Rhode Islanders.
The position currently oversees the provision of COVID-19 rental relief funds through the RentRelief RI program. This includes oversight of temporary program staff, overall eligibility determination, and interaction with federal and state stakeholders relative to the program and its outcomes.
The position will be responsible for oversight of the Asset Management Department. This business unit conducts physical and compliance reviews of over 24,000 units in the RIHousing portfolio. These units include those with mortgages from RIHousing and those financed by federal programs such as LIHTC, HOME, and those receiving Performance-Based Contract Assistance (PBCA). The incumbent will supervise a team of asset managers and financial compliance specialists as they monitor the multifamily portfolio through the transition from construction, through lease-up, operations, and the duration of its compliance period. This position is of critical importance to the operational health, physical condition, and quality of life for the residents in the portfolio, and involves regular engagement with owners, managers, and residents to address operating issues at each site.
This position also coordinates all activities related to program development, new initiatives, financial planning, including the annual budget process and strategic planning for Leased Housing. In this regard, the incumbent works closely with the Executive Director, Deputy Directors, and other senior management team members to ensure the continued maximization of financial and human resources.
What you'll need to succeed:
- 8-10 years of broad-based management and financial experience with federal housing programs
- Outstanding supervision and training skills
- Excellent verbal and written communications skills, as well as negotiation, problem-solving and organizational skills
- Master's degree in business, public administration, or related field or equivalent experience preferred
- Use of personal vehicle, valid driver's license, and proof of insurance is required
- Mission-Driven Organization
- Dedicated Workforce
- Competitive salary
- Parking Stipend
- Medical/Dental/Vision/Life Insurance
- Paid Time Off
- Retirement Options
- Flexible Work Hours
- If Position Eligible, Future Hybrid Work May Be Available
- Education Reimbursement
- Onsite Fitness Classes
- Volunteer Days
- Winner of "Best Places to Work" 2016, 2018, 2019, 2021
- Worksite Health Award 2013-2021
To achieve our mission, we:
- Offer fair, affordable, and innovative lending programs.
- Provide housing-related education to consumers and others.
- Promote and finance sensible development that builds healthy, vibrant communities.
- Provide housing grants and subsidies to Rhode Islanders with the greatest need.
- Team up with partners to improve everything we do.