• Family Visitation Coordinator

    Posted: 11/12/2023



    Ensures the safety of the youth during transportation and during visitation with biological family.

    • Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial.

    • Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate.

    • Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit.

    • Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines. Communicates as needed with the appropriate staff on various issues that arise with each case.

    • Develops a working relationship with the youth and family members to build trust which is crucial in the process of teaching and modeling parenting skills to the parents and in assisting them with interacting constructively with their children.

    • Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with conflict resolution.

    • Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other.



    • Knowledge of state Vehicle and Driver Safety Guidelines.

    • Ability to drive frequently and for extended periods of time using own vehicle.

    • Knowledge of regulatory requirements pertaining to youth care.

    • High level of professionalism and interpersonal skills.

    • Computer skills in Microsoft Office.

    • Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships.

    • Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

    • Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity.

    • Strong knowledge of Boys Town Model.



    • Bachelor's degree in a human services field is required.

    • Minimum of 6 months experience required.

    • Possess a valid driver's license with a good driving record required.

    • Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.

    • Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.

    • Pass an annual Motor Vehicle Registration (MVR) check required.

    • Ability to be on-call (continuously or rotationally) to provide support required.

    • Minimum of 21 years of age required.



    • Youth care experience preferred.

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