Member Since 1963

President: Harley Frank
(401) 274-5588
www.unionpaperco.com

What does your company do?
Union Paper is a fourth generation family run distributor of industrial packaging, shipping and paper goods supplies. Founded in 1898 on a simple philosophy of providing service and quality to the local community; we now ship to hundreds of customers across the country.

How do you attract, train and keep your skilled workforce?
We recognize that our employees are a vital part of our success and we have invested in our people
to maintain a staff of loyal, enthusiastic employees who would not want to work for any other company. These satisfied and content employees have been our greatest asset in attracting new workers to our company. An endorsement from them is more effective than any amount of advertising.

What is yopur best unconventional marketing tip?
We believe the best unconventional marketing approach is with personalized service. We provide
personalized service in an era when so much of our industry has gone in the other direction. Personalized service and quality is the difference.

What do you see as the most important issue facing your company?
The most important issue facing our company is our ability to compete in a global marketplace,
especially against low-cost competitors with inferior products.

What personal leadership strategy do you employ that has helped your company grow in today’s competitive business environment?
We make everyone in the organization an integral part of our goals. To maintain pace in today’s ever increasingly competitive environment we set very clear and realistic goals that are continuously measured. Our entire team is focused on our goals and we work together to achieve them.

What special niche has your business carved out that makes you different from your competitors?
We make business personal. At most companies you have a “contact” relationship with one person – at Union Paper you have a relationship with everyone!

How has Chamber and its small business “Power to Grow” campaign benefited you and your company?
Networking within various events has been the most helpful.