Reports to: Polaris MEP Center Director
Project Managers are core to the success of Polaris MEP programs and to the manufacturing community in Rhode Island. This position is responsible for identification, delivery and update of support and growth programs to these companies.The ideal candidate has a proven track record of success facilitating progressive organizational change and development. The candidate must possess sound judgment and creative problem solving skills, including negotiation and conflict resolution. The ideal candidate works effectively in a team-dependent environment but is self-reliant, results oriented, energetic, flexible, and proactive.
Principal Duties and Responsibilities:
- Participate in sales calls, perform client assessments, develop proposals and write service agreements as part of client engagement process.
- Provides training in classroom and hands-on settings to client company ownership and staff.
- Interacts with client corporate personnel to periodically engage them in strategic planning, continuous improvement projects and update them on engagement progress.
- Prospect, qualify, close and/or develop and manage clients in order to generate revenues pursuant to the Center’s earnings goals.
- Identify, recommend and manage third party consultants to provide services needed which aren’t directly provided by Polaris MEP.
- Complete project impact statements, case studies, and customer follow-up as necessary.
- Manage and lead client engagements from beginning to end.
- Follow up with clients and measure results and satisfaction of services delivered.
- Participate in the development of new training curriculum and service delivery options.
- Other duties as assigned to support the operation and success of Polaris MEP.
- Minimum 6 years manufacturing expertise and thorough understanding of manufacturing.
- Four-year college degree in engineering or business, or a related field.
- Extensive knowledge of manufacturing operations management with an understanding of the financial and operating issues of small businesses and manufacturers. Actual business, manufacturing, engineering, or operations management experience required.
- Knowledge of Lean Enterprise concepts is essential.
- Knowledge of manufacturing quality systems and best practices are important.
- Proven ability to build trust and maintain effective working relationships with clients.
- Knowledge of basic enterprise support functions including supply chain management, distribution, sales and marketing, employment law, safety, regulatory requirements, and quality.
- Ability to lead client teams to develop and implement improvement plans.
- Ability to develop and deliver training in a classroom setting.
- Project management skills including coordination, team development, scheduling, budgeting, and tracking results. Ability to be proactive in anticipating problems, solving problems, and developing contingencies.
- Understanding of business analysis financial tools, and the ability to read and understand financial statements.
- Working knowledge of Microsoft productivity tools.
- Excellent written and spoken communication skills.
- Previous consulting experience strongly preferred.