Posting Period: October 26, 2019 through July 1, 2020
Salary: $32,884.80 to $41,100.80 Annually
Reports To: Flexible Services Division Superintendent
Union Affiliation: Amalgamated Transit Union Division 618 (ATU 618)
Bargaining Unit Selection Criteria will be applied.
Description of Work:
Under general direction, the Paratransit Operator is responsible for the safety and transportation of passengers and equipment per daily manifest in compliance with all applicable policies and regulations. Responsible for performing routine vehicle inspections and maintaining cleanliness and proper fluid levels. Collects designated fares from passengers following established policies, guidelines and procedures.
This is a full-time position within the Flexible Services Division. Hours can vary based on the needs of business; hours are not guaranteed. Must be able to work early morning, split or late evening shifts. Must be available on weekends and holidays as needed.
Essential Duties and Responsibilities:
- Assists passengers entering and exiting van;
- Operates vehicle along assigned routes. Picks up passengers, collects and counts fares and protects revenue collected according to established procedures;
- Operates vehicle in compliance with all company policies and state traffic laws and regulations;
- Inspects vehicle (including, but not limited to, brakes, lights, doors, buzzers, tires, wheelchair lift, tie downs, and horn) to ensure serviceable condition. Keeps interior of vehicle neat and presentable to passengers (i.e. papers, etc.);
- Responsible for the safety of passengers and equipment;
- Notifies the Operations’ Coordinator of any emergency, requesting additional assistance as needed; evacuates passengers if emergency situation warrants action;
- Prepares accident/incident reports as soon as possible as required by applicable policy;
- Maintains adequate knowledge of RIde system in order to provide routine information and direction to the public;
- Attends training sessions provided by RIPTA to ensure passenger and vehicle safety;
- Fuels vehicle and checks all fluid levels daily;
- Performs other related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Two (2) years’ related experience preferred;
- Valid CDL Driver’s License with Passenger, Air Brake and General Knowledge endorsements required;
- Evidence of a clear driving record history required;
- Evidence of a clear Bureau of Criminal Investigation (BCI) check;
- Must possess excellent customer relations’ skills and have previous experience with the elderly and persons with disabilities;
- High School Diploma or GED required.
- Performs within prescribed guidelines in accordance with departmental policies/practices.
- Refers more complex situations to other appropriate individuals.
- Interested applicants should submit their written request, resume and/or employment application to the Human Resources Department;
- Applicant will be required to pass an oral interview and/or written test;
- Applicant will be required to submit a Bureau of Criminal Investigation (BCI) from their state of residence to Human Resources when a conditional offer of employment has been made;
- Applicant will be required to pass a nationwide criminal background check to be conducted by RIPTA;
- Applicant must provide RIPTA copies of licensure and/or certifications required to perform job duties prior to appointment;
- Applicants claiming Military status should submit a copy of the DD-214 form;
- Internal applicants will be subject to evaluation of personnel file to determine eligibility and suitability for the position; to include but not limited to review of attendance, training, education, job qualification skills,commendations and disciplinary history;
- Seniority will be calculated as the final step in the process of selection in the event that any qualified applicants are determined to be “equal”.
Interested applicants should submit their written request and/or employment application to the Human Resources Department at 705 Elmwood Avenue, Providence, RI 02907. Phone calls will not be accepted.
RIPTA is an Equal Opportunity Employer: It is the policy of the Rhode Island Public Transit Authority that no employee or applicant for employment will be discriminated against regardless of race, color, sex, age, national origin, religion, disability status, veteran status, sexual orientation, marital status and/or gender identity or expression.